Deb Clifford, founder of Inspired People in the Greater Hartford Area, predicts Blue Ribbon businesses will find the recipe that blends the best ingredients in the proper amounts in . The food metaphor seems fitting for this years people predictions. It is the holiday season. Folks can relate to cooking. How was your holiday meal? If it was delicious congratulations. If it was less than satisfactory, what went wrong? Businesses that win in , just like the meals that win rave reviews, have similar qualities. Too much salt Its all about the blending of ingredients. Weve had the year of process, the year of quality, the year of change management and the year of talent management. Too much emphasis on any one ingredient will spoil a great recipe -- and an organizations opportunity for greatness. Businesses that succeed in will understand the need for both great people and effective process. The best employees will be undermined by poor process. Conversely, superbly designed processes need people who are capable and willing to implement them. The best chefs, like the best leaders, know how to blend essential ingredients. Too much time Rachel Ray has it right. Her great meal in thirty minutes concept has propelled her into a national success. Why? We dont have the time to make meals that take any longer. Wed rather buy fast food. Yet, we know we cant live on fast food. Similarly, organizations cant sustain success on a steady diet of short cuts and fire-fighting measures. We need a quick way to make healthy, good business decisions everyday. Businesses cant take the entire first quarter of to create the winning plan, and they cant afford to cook a gourmet meal every time a program is rolled out. What is needed is a process to make quality decisions in time to meet market demands. Great business plans in thirty minutes? What do you think, Rachel? A new spin-off? Too complex Some of the best meals are handed down from generation to generation without a written recipe. The reason they succeed is their simplicity. If I cant remember it, I cant do it. If I cant remember it, I cant teach it to someone else. This years successful businesses will cut out the complexities and cut through to the essence of what matters for their goals and wins. The leaders will be able to concisely articulate the core ideas in a way that spreads easily throughout the organization. The concepts will be easily executed in the same successful manner over and over again because they were simple, powerful and easy to pass on to the next person. Over- or under-cooked No one enjoys a dry turkey. And, certainly, stomachs will turn if the first slice draws blood. Excuse the vivid imagery! Organizations that promote balance for their people will reap the rewards of greater productivity. Burning and churning our people is simply not a strategy it is a tragedy. Overusing the key players produces lower quality output, a higher error rate and, worst of all, increased absenteeism and turnover. By the same token, winning organizations will realize their untapped resources and begin to develop and utilize them to their advantage. The right temperature (work environment) and the proper amount of time in the oven (production capacity) will produce the best businesses in . Recipe for In summary, this writer predicts the Blue Ribbon businesses for will follow this recipe: . Place proper emphasis on both people and process. . Develop and employ a method to make sound and fast decisions. . Create a message and resulting plan that is easily understood and taught to others. . Utilize human resource policies that maximize people potential.
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